For mail order prescriptions, Humana has been using Walgreens. They must now feel they can do a better job with customer service and probably cut costs a little by doing it themselves, because they just created RightSource. RightSource is their own prescription drug facility. Starting September 1, they will start moving the mail order prescriptions of their clients' from the Walgreens mail service to RightSource. If you are a Humana mail order customer, you shouldn't notice a difference.
Humana mail order clients can now receive a 90 day mail order supply. Humana claims that the new system will cut costs and offer more generic alternatives and discounts, saving their customers money. Humana will also notify the clients when they receive their order and when they ship it, and customers will also be able to speak directly to a pharmacy technician.if they need help.
2 comments:
BS The service stinks. Humana was unprepared for the business that they were going to take on. People on heart medication not getting their rx's on time or at all and to top it all off, shorting them pills!!!!! You are better off not using it.
A lousy service.Takes a month to get Rx filled and they do not respond to complaints
Post a Comment