A discussion of the issues surrounding health insurance in Colorado and the healthcare crisis in America.
Thursday, September 07, 2006
We've Moved
Wednesday, September 06, 2006
Skeptical about Aetna
After a five-year hiatus, insurance heavyweight Aetna Inc. has returned to Colorado's small-group health insurance market.
The insurer has been meeting with brokers and already has sold plans with a Sept. 1 effective date. The company is offering 13 plans for small employers, including two high-deductible plans that are compatible with health savings accounts.
In 2001, Aetna announced it was pulling out of Colorado, saying it couldn't turn a profit on its plans for small businesses.
It dealt a huge blow to the state's small-group market, which includes self-employed individuals and groups of two to 50 people. In 2000, Aetna's was the state's second-largest small-group carrier, and the move affected about 100,000 members, who had to either find new coverage or go without it.
Bill Berenson, Aetna's regional head of sales, based in Chicago, said the company is "completely different" than it was five years ago. It has a new management team and a better understanding of which products are profitable, an understanding it lacked five years ago.
Aetna grew rapidly before it pulled out of Colorado's small-group market -- from fewer than 30,000 members in 1999 to more than 100,000 in 2001. Aetna's plans for small employers were the cheapest in Colorado. But the prices were so low, the insurer couldn't turn a profit.
Of course, we will include them in our comparisons for our small business clients to get an idea of what their options are. When people are given this information and are aware that the company has recently pulled out of Colorado, about half will still decide to take the risk if the price is right.
But Aetna's return to Colorado comes as the state's small-group market has been shrinking. The number of people getting health insurance through Colorado's small-group market dropped for the fifth year in a row in 2005, according to the Colorado Division of Insurance. Last year, there were 358,264 employees and dependents covered in small groups, compared with 456,151 in 2001. That's a 27 percent decrease.
Tuesday, September 05, 2006
Irresponsible?
I'm also a snowboarder. When I graduated from college and didn't have any money, snowboarding was a lower priority than health insurance. I missed several years of it and got a bit rusty, but I didn't risk having tens of thousands more in debt from an unpaid hospital bill.As snowboarding season approaches, so does the time of year when Katie Neal's mom really freaks out.
What bothers her mom, Neal said, is not the speed at which the 26-year-old slashes through powder.
It's that she does it without health insurance.
Nationwide, about 13.7 million people ages 19 to 29 didn't have insurance in 2004, making them the largest group of uninsured adults in the country, according to a report by the Commonwealth Fund, a nonprofit health- research foundation.
That is true in Colorado as well, according to the Colorado Health Institute.
Young adults 19 to 29 make up 17 percent of the population but account for 30 percent of those younger than 65 who don't have health insurance, Commonwealth Fund noted in its report, "Rite of Passage? Why Young Adults Become Uninsured and How New Policies Can Help."
Neal, a server at Governor's Park tavern, knows she's not invincible.
Neal's employer does offer insurance. She just can't afford it.
"I would like to have it," Neal said.
At about $200 a month, health insurance would eat up about a quarter of Neal's monthly income.
"I'm working my way out of debt, and having another bill, I just can't do that," she said.
For $96/month, Neal could get a $5,000 deductible / 100% coinsurance policy from Tonik, or she could pay $77.43/month for a $5,000 deductible plan from Rocky Mountain Health Plans - like they talk about in the article.
The best deal on lift tickets in Colorado is the Buddy Pass (unlimited to Keystone, Arapahoe Basin, and Breckenridge) for $349. She might have gotten a used snowboard/bindings for around $300, and another couple hundred for gear (coat, pants, socks, gloves, etc).
There are examples out there of people who can't afford health insurance yet make too much to qualify for medicaid. But there are far too many examples of people who can afford health insurance, yet have their priorities mixed up. As Bob Vineyard from InsureBlog pointed out in today's post:
Why are more and more people making health insurance less of a priority? If health insurance isn't mandatory, what could make it more of a priority than the consequences of not having it?According to U.S. Census Bureau data released Monday, Americans with annual incomes between $50,000 and $75,000 per year saw the biggest increase in uninsured rates, up to 8.3 million, an increase of 600,000 people. 800,000 more people with annual incomes of over $75,000 are now uninsured.
Friday, September 01, 2006
Mergers Limiting Choice - Part III
Boulder County Kaiser Permanente Announcement
PHCS Network Changes:
Boulder Community Hospital and the Boulder Valley IPA, participating/preferred providers for Added Choice Triple Option and PPO members, notified Private Health Care Systems (PHCS) that effective Sept. 1, 2006 they would no longer be a participating provider for Kaiser Permanente Added Choice Triple Option and PPO members. This includes the following facilities:
a. Boulder Community Hospital
b. Boulder Medical Center
c. Boulder Ambulatory Surgery Center
d. Community Medical Center
e. Community Reference Laboratory
f. Mapleton Center for Rehabilitation Services
g. Mapleton Center for Rehabilitation Services-Longmont,
h. Mapleton Behavioral Health Services,
i. Miriam R Hart Regional Radiation Therapy Center,
j. Boulder Community Homecare,
k. Boulder Center for Sports Medicine
l. Therapy Clinic at Gunbarrel
m. Endoscopy Center of the Rockies.
Kaiser is actively working with Boulder Community Hospital and Boulder Valley IPA to reach an agreement as late as August 30th. Kaiser Permanente is committed to providing high quality, affordable care to the residents of Boulder County and Boulder Valley. Kaiser Permanente continues to have a network of participating/preferred providers in Boulder County and Boulder Valley available to our Added Choice Triple Option and PPO members. This network includes hospital and physician providers.
Kaiser Permanente will support members in the transition of care by continuing to cover all services received from these providers as Tier 2 Participating providers for Added Choice Triple Option plans and In-Network Preferred providers for PPO plans through November 30, 2006. Any member in the third trimester of pregnancy will be covered for services received through delivery. After November 30, 2006, Kaiser Permanente Added Choice Triple Option and PPO members can continue to access Boulder Community Hospital and Boulder Valley IPA providers however out-of-network charges will apply.
A letter is being mailed to all employer groups with members enrolled in the Added Choice Triple Option and PPO plans to inform them of this important change and Kaiser Permanente’s transition of care plan. In addition, PPO and POS members will be receiving a letter to inform them of this important change.
Wednesday, August 30, 2006
Smaller Check, Higher Deductible
Colorado residents are now covering more of their healthcare costs with less money.
The median income in Colorado has fallen while the number of people without health insurance in the state remained flat, according to a U.S. Census Bureau study released Tuesday.
The Census Bureau said the median household income fell from $52,729 (a two-year average for 2003-04) to $51,518 (a two-year average for 2004-05).
For the three-year average median household income, covering 2003-05, Colorado's $52,011 put it 11th in the nation.
Meanwhile, the Census Bureau said the number of people without health insurance coverage in Colorado stood at 16.9 percent of the population for 2003-04 and 16.8 percent for 2004-05.
The national average for 2004-05 was 15.7 percent.
Colorado Uninsured Rising
The portion of Coloradans with employment-based health insurance has dropped 7 percent in five years as rising health-care costs push insurance policies out of reach.
The portion of the workforce under 65 covered by work-based insurance fell to 64 percent in 2005, according to a U.S. Census study released Tuesday.
The Denver Post reports: The total number of Colorado residents without insurance reached an all-time high of 788,000, or 17 percent of the state's population, the study said.
Driving the insurance decline is a 10 percent annual increase in medical costs, according to Dr. Gary VanderArk, president of the Colorado Coalition for the Medically Underserved.
"Employees are expected to pick up bigger and bigger co-pays and bigger deductibles, and it drives some out," he said.
Some employers are either not offering insurance or cutting back on benefits, said Carrie Curtiss, associate director of the Colorado Consumer Health Initiative.
As health care costs continue to increase; employers are covering less and less and employees essentially end up with a smaller income.
Undoing the Misconception
When we started looking at some different options, she asked a very common question: "If they aren't going to cover my depression meds, then I don't need a plan that covers prescription drugs, right?"
I then reminded her that she isn't getting the insurance to cover what she already needs. Because if she were to get a disease that required $1,000 to $1,500 per month of prescription drugs, she would be in serious trouble. And if she were to get a plan that were to cover her pre-existing condition (like her COBRA), it would cost her more than it would to get an individual plan and pay for the medication herself.
She understood the situation very quickly, and was then asking about how HSA qualified plans could help her save even more. This is usually a hard situation for people to understand, especially people who have always been on group plans, where the employer paid most of their premiums and the insurance never asked about pre-existing conditions. I felt lucky that she understood so quickly because most people get angry and call health insurance a "crock"; and say "what am I paying all that money for if it won't cover what I need it to?"
At this point, I sometimes wish I could be a P&C agent (someone who sells home and auto insurance). I wonder how many times people call Geico looking for a car insurance quote on their recently wrecked car; and explode when they are told that the insurance won't pay for damage that was there before the policy was purchased?
Cavalcade of Risk
By the way, we're hosting the next one at our new blog "spot", http://www.insuranceshoppers.net/blog1/.
Tuesday, August 29, 2006
Failure To Launch
According to AZcentral.com:
Blue Cross researchers found that 19- to 29-year-olds in Arizona were more likely than the general population to be uninsured. Yet 75 percent of the young uninsured said they considered health insurance "very important."This won't lower the price by much because individual/family plans charge per person. But it is likely to keep some "kids" insured at a point when they don't really have their priorities in line yet. In Colorado, Anthem Blue Cross Blue Shield has introduced Tonik, which is aimed at the high rate of uninsured in the 19-29 year old age bracket. Tonik is more attractive to this age group with lower rates, and dental and vision coverage; but lacks brand name prescription drug coverage, which is a low risk for this age group anyway.
Colorado law says that a person up to 25 years old can be considered a dependent if they are unmarried. Most Colorado health insurance companies also require that dependents over the age of 19 be full time students.
Democrat, Republican, Big Box Mart
Wal-Mart, under attack now from unions and prominent Democrats, yesterday introduced a marketing campaign that closely resembles the television advertisements used by political candidates.It looks like the negative attention they've received in the past has had an effect. They've beefed up their health insurance benefits a ton. This should be important to everybody because we'll all be working for Wal-Mart one day :)The ads, running in Omaha and Tucson, underscore Wal-Mart’s transformation over the last several years from an insular company obsessed with low prices and technological efficiency to one that openly acknowledges its public relations troubles and has introduced numerous programs to counter them.
In the last year, the company has expanded health care coverage to the children of part-time workers, has committed to sweeping reductions in energy use and has promised to work with competing retailers in urban areas where it builds stores.
Later, the narrator ticks off a list of Wal-Mart’s benefits: “Last year alone, Wal-Mart created tens of thousands of new American jobs — many in areas where they’re needed most. And we offer eligible associates health insurance for less than a dollar a day.”
Monday, August 28, 2006
I Want a "Group" Insurance Rate
While there are several ways we can find people a "group" rate on health insurance, it's usually the worst option available. In Colorado, if you're self-employed you can typically get a Business Group of One (BGO1) policy for just yourself without even having other people in your group. The problem is that Colorado law (as well as most other states) says that group health insurance cannot be underwritten. Even better right? Well, policies that are underwritten are normally 1/2 to 1/3 of the cost of non-underwritten policies. This is because they don't have the extra expense of having to cover pre-existing conditions. Not only do they not cover pre-existing conditions like asthma, but they can completely decline people with more serious health conditions. This dramatically lowers the cost structure.
It's not uncommon that I'll meet someone who bought their first health insurance policy as a self-employed person without the help of a health insurance broker or they bought it from their P&C agent. They are a perfectly healthy person on a self-employed BGO1 policy paying nearly 3 times as much as they need to be for their policy. All because they are self-employed, so they figured they needed a group rate policy for self-employed people.
If you're ever in a situation where you need to buy your own insurance (because you're self employed or your job doesn't cover it) and you have a pre-existing condition that prevents you from getting an underwritten individual/family policy, CoverColorado may be able to help. Colorado is just one of many states that has a risk pool. If you are a self-employed individual needing coverage only for yourself, a BGO1 will probably work well. But if you have dependants, and you or one of your family members needs a guaranteed issue policy because of a serious pre-existing condition, the most cost-effective solution may be to put that person on a CoverColorado policy, and get an underwritten policy to cover the rest of the family. That way you're only paying the guaranteed issue "group" price for the person who needs it, rather than the whole family.
Definition of Insurance - Part II
There are many other variables that need to be changed in healthcare, like usage. As Louise and Justin from HealthFlux pointed out, people shouldn't be expecting their health insurance to provide constant use - like a car, or a house, or food. The real problem is trying to educate people that health insurance is different. I try to point out that health insurance should be looked at like home or auto insurance. But when people disagree, what are the best ways to do that without sounding preachy and providing them with good service?
Thursday, August 24, 2006
Slowly Removing Prescription Coverage
The main thing I noticed about these plans was that the BeneFits plans had no brand name Rx coverage and the RightPlan PPO 40 had it as an option. These type of plans are a great way to possibly lower the price enough to make a big dent in the uninsured population of Colorado. I think Anthem has done a great job of designing plans like this so brokers will have more options to give people who might otherwise not be able to afford anything.
All of the carriers in Colorado are coming out with plans like this. Of the bigger names; United HealthCare has the Saver plans that don't cover Rx at all, most of Celtic's plans only have brand name Rx as an option now, Kaiser Permanente offers 5 plans and only 1 of them (the 100% HSA) covers Rx at all. Humana is the only company with all of their plans covering full prescriptions. But I hear they are working on a plan to compete with Tonik (from Blue Cross), which doesn't cover brand name Rx either.
On the surface, it seems like a great way to offer more options to lower the uninsured numbers. But when these plans become more common and having Rx coverage is seen as an unnecissary luxury, what then?
Correction -- the number of uninsured in Colorado at any given time is around 700,000; or 18.1% of the population. (Source)
Wednesday, August 23, 2006
Financial Exposure
A deductible is something you'll only need to pay if you have a big claim. However, your premium is something you need to pay no matter what, just to keep the insurance. Just for an easy example, we'll say that a 50 year old male is looking for a policy from Anthem Blue Cross Blue Shield of Colorado (we'll call him Larry). Larry requests a $500 deductible with $25 copays for doctors visits, $15/$40/$60 copays on Rx, and an 80/20 coinsurance with a $5,000 maximum. Right now, this would cost Larry $338.50 per month. This would give Larry a maximum financial exposure of ($500 deductible + $1,000 coinsurance + $4,062/year in premiums) = $5,562 per year plus copays if he had a catastrophic event.
As a good broker, I try to help Larry by pointing out that he can get the same exact plan with a $1,000 deductible for $291.70. This would save him ($46.80/month x 12) $561.60 per year in premiums, and give him a maximum financial exposure of ($1,000 deductible + $1,000 coinsurance + $3500.40/year in premiums) = $5,500.40 per year plus copays if he had a catastrophic event.
So in a worse case scenario, Larry would still save $61.60/year by having the higher deductible if he had a big claim every year. But in a year where he doesn't have something happen, he would save $561.60. Either way, he comes out ahead with the higher deductible. Sometimes I'll talk to people so entrenched with the idea of having a low deductible that they still choose the lower deductible when I give them an example like this. Usually, it's because they're just coming off of a group plan that had a low deductible and have it in their heads that they need to get a comparable individual/family policy.
This example is just the beginning, I'll go over the logic in choosing an HSA later.
Tuesday, August 22, 2006
MEGA Insurance and NASE
HERE is a very informative article from "The Health Care Blog" to first connect the dots -
AHIP, Goldman Sachs, Credit Suisse and BlackStone - the comments are very helpful too.
Just announced on 10/21/2010 - "Mega and Mid-West are alleged to have engaged in a massive scheme to defraud consumers through the sale of "junk insurance" -- insurance products that are represented to be comprehensive but include exclusions and limitations that are obscured from consumers and result in inadequate coverage."
More:
here
here
here
here
here
here
here
here
here
here and here.
MEGA/NASE and Midwest/Alliance were each fined $75,000 a couple years ago by the Colorado division of insurance for misleading consumers about their health coverage, among other sales violations. Read more about that here.
Monday, August 21, 2006
Finding the Right Health Insurance
A health insurance broker does nothing else but deal with all of these different options all day. At Insurance Shoppers, for example, we're able to look at all of the options available to somebody and narrow those options down to 3 or 4 that we think will work best. We put them in a side-by-side format, like this, so it's easy to see the difference between each plan. Then, we help you apply and get through underwriting.
After you have the health insurance in place, a broker will always be there to help you with any problems you have with billing or claims. (If you think deciphering the sales material was tough, wait until you get an explanation of benefits saying why they aren't paying a claim). In addition, each year we will compare the best options available to you so you can always be sure you have the best policy you can get.
Why Don't People Use Brokers?
That is what I'm always trying to figure out. When I'm talking to clients about it, quite a few of them tell me they thought there would be an extra charge for having a broker. And I could see why they would think that, because for a lot of services like real estate or stocks, having a broker does cost more. But for any type of insurance you buy, the price for any given policy is always the same whether you buy it directly from the insurance company or from a broker. So, it's like you're paying for a broker whether you have one or not.
I'm guessing that's Voxen's reason for trying decipher all of the Blue Cross stuff himself instead of having a broker figure it out for him. If anybody has any other reasons, I'd like to read your comments.
By the way, a good option for people like Voxen is Tonik, from Blue Cross Blue Shield. We only do health insurance in Colorado and Texas, but Tonik is available in California too.
Good luck!
Friday, August 18, 2006
HSAs Aren't the Answer
But if so, you are not the type of people that are part of the growing healthcare crisis. There are nearly 45 million Americans that are uninsured. I agree that some of those uninsured just have their priorities mixed up and may have plasma TV's and iPod's at the same time they "can't afford" health insurance. But most of those 45 million really can't even afford the premium for an HSA qualified high deductible health plan, let alone the extra money to invest in the health savings account.
Our government needs to think of a real solution to this healthcare crisis soon (other than slashing Medicare). But as soon as any other ideas are mentioned, critics start screaming "national healthcare". They claim that any type of national healthcare program would increase the already inflated tax burden on families and businesses. This message is so loud because the insurance industry is providing the megaphone.
I'm the only health insurance broker I've seen that isn't screaming about how HSAs are the magic bullet for everybody's needs. For our clients in upper income tax brackets, I am saying that. But health insurance companies and brokers are acting like the healthcare crisis in this country is now fixed because of HSAs. Mainly because they fear that helping the uninsured with anything that smells like national healthcare would put them out of the job.
Actually, it's their idea to look the other way that's going to put them out of the job. As more and more people can't afford health insurance and aren't paying premiums, they're still getting necessary medical services and eventually aren't able to pay the doctor or hospital. The doctors and hospitals need to shift those costs and charge more to paying clients, or the insurance companies. This, in turn, increases the premiums for everybody with health insurance and will cause a few thousand more to be unable to afford their health insurance anymore. And that cycle will continue to accelerate and is just about to explode in our faces.
Thursday, August 17, 2006
Humana Creates RightSource
Humana mail order clients can now receive a 90 day mail order supply. Humana claims that the new system will cut costs and offer more generic alternatives and discounts, saving their customers money. Humana will also notify the clients when they receive their order and when they ship it, and customers will also be able to speak directly to a pharmacy technician.if they need help.
Wednesday, August 16, 2006
Humana finally offers a high deductible - high deductible health plan
If somebody is looking for an HSA qualified High Deductible Health Plan (HDHP), they understand that they can save a lot of money by self-insuring non-catastrophic events. The highest deductible Humana had was $2,650 for individuals or $5,150 for families. The niche of people looking at plans like this really want to save money and they can already find plenty of other plans to compare with this deductible. When they do compare, the 100% coinsurance is going to be more expensive because it offers less of an exposure and the 80% coinsurance is right in line with a lot of plans that can offer more benefits - like non-HSA qualified plans.
Well, now you can actually find a Humana HSA qualified plan with a $5,000 deductible for individuals and a $10,000 deductible for families in Colorado and Texas. For more information about these plans, visit the Humana page at Insurance Shoppers.
Monday, August 14, 2006
Mergers limiting choice - Part II
Apparently, a hospital chain as large as HCA can. While contract negotiations between the two sides have been going on for months, United HealthCare released a statement today saying:
"While these discussions are ongoing, HCA has sent UnitedHealthcare a notice that would terminate the UnitedHealthcare contract in Tampa and South Florida on August 29, 2006 and in Denver on August 31, 2006. Golden Rule is mailing notification to insureds in those markets today."The following Denver, Colorado area HealthOne (HCA) hospitals & ambulatory centers will be affected by the termination of the HCA contract:
Hospitals
North Suburban Medical Center
Presbyterian/St Luke’s Med Ctr
Rose Medical Center
Sky Ridge Medical Center
Spaulding Rehabilitation Hospital
Swedish Medical Center
Med Center of Aurora
Ambulatory Surgery Centers
Centennial Medical Plaza
Centrum Surgical Center
Clear Creek Surgical Center
Lakewood Surgical Center
Lowry Surgery Center
Med Center of Aurora North – IP
Midtown Surgical Center
North Suburban Surgery Center
Rocky Mountain Surgical Center
Rose Surgical Center
Sky Ridge Surgical Center
Wednesday, August 09, 2006
Bad advice
This advice works just fine if you can see the future. The problem for most people is that, they can't. If you don't have any health insurance and have over $4,000 to $5,000 worth of medical expenses, you're not going to be able to get health insurance. It's like trying to get homeowners insurance after your house burned down or auto insurance after you've totalled your car.
The Aug. 1 editorial, "Do-it-yourself fixes for high health costs," neglected one significant step consumers can take to hold down costs: If you are relatively young and healthy, don't buy health insurance. Learn to distinguish between the cost of health insurance and the cost of treatment, and be aware that for the large majority insurance premiums are approximately five to 10 times the actual cost of medical care in any given year. For a family of four, the break-even point is about $4,000 to $5,000.
James Huston
Rushville
The best solution for the young and healthy is to get catastrophic health insurance that will give them an exposure similar to what James was talking about (between $4,000 to $5,000) in deductible or deductible/ coinsurance mix. Tonik from Anthem Blue Cross Blue Shield is targeted right at that age group. The only problem with the Tonik plans is that they don't cover brand name prescriptions, but that is usually the lowest probability for that age group. It's all a gamble in the end.
Mergers limiting choice
The real mergers limiting choice over the last 2 years are when PacifiCare merged with American Medical Security (AMS), United HealthCare merged with Golden Rule, then PacifiCare/AMS merged with United HealthCare/Golden Rule. This will effectively take 4 competing health insurance companies out of the Colorado market and replace them with one super company the size of Anthem/Wellpoint. I'm sure smaller companies like Celtic, Time, IAC, etc, are feeling the pinch and also discovering a need to merge with somebody to stay competitive. Hopefully, Kaiser or Humana won't feel a need to merge with anybody in the near future.
Just think if [Anthem/Wellpoint] and [PacifiCare / AMS/ United/ Golden Rule] were allowed to merge??
The Impact on Doctors
Not only are these mergers taking a toll on the choice health insurance clients have in Colorado and the benefits the competition creates for them, but doctors and hospitals realize a huge disadvantage in their negotiations with these insurance companies. If you belong to a managed care plan like a PPO, the health insurance company will tell you which doctors and hospitals are "in-network" and you will go to those to get the in-network benefits. Before these mergers, United HealthCare (for example) might have come to me (as a doctor) with a contract that would pay me very little for my services. I might have been okay not agreeing to the United HealthCare contract because I would still get plenty of business from being in-network for other companies like PacifiCare, AMS, or Golden Rule. After the merger, the new company of [PacifiCare /AMS /United/ Golden Rule] will have a lot more bargaining power knowing that I might not get enough business without their clients.